Returns & Exchanges

At Ashley Nichole Designs, we want you to love your home decor as much as we loved creating it. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a return authorization.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all home accents are securely wrapped to prevent damage during transit.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing